Warranty conditions for Vainio Pants products
The warranty applies to the following products:
Customized products from the Vainion Pants collection that were purchased during the warranty campaign.
The warranty covers the following defects:
- Pants worn in normal use, such as knee wear (indoor use).
- Manufacturing defects, such as seam or stitching tears or other structural defects.
The warranty does not cover:
- Wear caused by outdoor use.
- Tears, cuts or other damage to the pants that are not the result of a manufacturing error or damage associated with normal wear and tear.
Other terms of the guarantee:
The warranty applies only to new Pants products purchased in our online store and is intended only for members of Vainio Fam. The warranty is specific to the buyer and for a possible warranty process, the buyer must present a receipt/order number from the purchase.
Warranty policies and other conditions:
- Inspection process: If you notice a defect in your product, please contact us by email first. After that, send the product to us for inspection. We will examine the product, and if we find that it is a manufacturing defect covered by the warranty, we will replace the product with a new, similar product .
- If the product is damaged by use that is not normal mechanical wear and tear, for example torn broken, and it is not a manufacturing defect, we are not obliged to offer compensation. Here:
- We will return the product to you if you wish or;
- If we are able to restore the product to our Second Hand service, we can offer you shopping money for buying new products in our online store if you wish.